Comparative Features Analysis of Leading Collaboration Software

© 2004 by Claude Whitmyer and Gail Terry Grimes.

The search for reliable, easy-to-use collaboration software is ongoing. One promising direction is open-source software. (See https://opensource.org/osd/ for an official definition.)

To summarize, open-source software is written in such a way that the user may easily view the source code from which the product has been created.

Meeting, Teaming, Learning Online

There is an implied expectation that the user may modify and/or distribute the product and its source code at will.

In fact, most proponents believe fervently that users should actively share open-source software and continuously strive to improve it. This is the opposite of the proprietary approach, in which the source code remains a well-guarded secret, and sharing is punishable by law.

Software developers who have made a large investment of time and money, and are hoping for a return on their dollar, tend to hold their source code particularly close to the vest.

In the fall of 2004, FutureU™ Cofounder Claude Whitmyer undertook to identify and test the most promising open-source products with the help of FutureU™ client colleagues who were also information technology experts. His goals were to:

  • Clarify whether and how open-source products might meet the need for virtual collaboration.
  • Identify which open-source tools, if any, are the most efficient, cost effective and easiest to learn.
  • Identify the current limitations of open-source products and gauge the likelihood and possible timing of significant improvements.
  • Reduce the long-term software expenses of FutureU clients and colleagues.

Since 2004, Whitmyer and FutureU associates have continued to monitor the open-source marketplace. Eventually, we hope to publish the results of this research and make them available to the public for a nominal fee. Among the early findings:

“Yes, Virginia, there is a case to be made for open source, in business and academia alike.”

Report Description

This report compares six of the leading collaborative software packages on the market today.

  • 40 printed pages in length
  • 6 packages from major vendors are compared:
  • Real-Time Meeting Software
    • HorizonLive
    • Virtual Design Net
    • WebEx
  • Data and file sharing, “Knowledge Management,” collaboration software
    • eRoom
    • Intraspect
    • Live Link
  • Three appendices
  • Data tables
  • 52 features for real-time meeting software and 51 features for collaboration/knowledge management software used as criteria for evaluation
  • Comparative scores of the three packages in each category
  • Articles, books and websites searched for this study
  • The Universe of Collaborative Software (a sampling of the hundreds of products available)
  • The cost of products and support
  • Steep learning curves
  • Complexity (Many more features than the average user will ever master)
  • The difficulties of customization (The need to first learn a complex proprietary programming language)

Download a PDF version of this report:

Virtual Collaboration Software (34 downloads )

Table of Contents

  • Introduction
    • Background
    • Virtual Collaboration Software (VCS)
  • Methodology
    • Products Reviewed
    • Assumptions
    • Features
    • Feature Descriptions
      • Real-Time, Online Meeting Software (Synchronous)
      • Virtual Collaboration Software (Asynchronous)
  • Data
    • Data Sources
    • Discussion of Findings
      • Real-Time Meeting Software
      • Data/File Sharing, Knowledge Management, Virtual Collaboration Software
      • Knowledge Management/Virtual Collaboration Case Studies
      • Pricing
        • Installation Charges
        • Delivery Model
        • Training Fees
        • Annual Maintenance Fees
        • Customization Costs
        • Price Flexibility
    • Data Tables
  • Appendix 1. Data Tables
    • Table 1. Real-Time Meeting Software
    • Table 2. Data and File Sharing, Knowledge
    • Management, Collaboration Software
  • Appendix 2 . Articles, Books and Web Sites Searched in This Study
  • Appendix 3: The Universe of Collaborative Software
    (a sampling of the hundreds of products available)

Download a PDF version of this report:

Virtual Collaboration Software (34 downloads )